Refund & Cancellation Policy

Last updated: October 30, 2025

At Little Farmers Academy, we value your trust and aim to deliver meaningful, high-quality learning experiences for every child. This Refund & Cancellation Policy outlines the terms under which refunds, replacements, or cancellations are accepted for purchases made on welittlefarmers.com or via our official payment channels.

1. Payment Methods

We currently accept:

• For India: UPI, Debit/Credit Cards, Net Banking, and Wallets (via our secure Indian payment partners).
• For International Customers:PayPal (USD transactions only).

All transactions are processed securely through PCI-compliant gateways. We do not store your full payment details.

2. Course Purchases (Digital Content)

• Instant Access Courses / Digital Programs:
  Once access credentials, learning materials, or downloadable content have been delivered, refunds are not applicable , as these are digital products.
• Live or Scheduled Sessions:
  Cancellations made at least 72 hours before the start of a live class or workshop are eligible for a 100% refund, minus payment gateway fees.
• Missed Sessions:
  If you miss a live session, a recording or alternate batch (if available) will be provided. Refunds are not issued for non-attendance.

3. Physical Kits and Materials

For courses that include a starter kit or farm/PCB box:

• If your kit arrives damaged or incomplete, please contact us within 7 days of delivery at contact@welittlefarmers.com with photos of the package.
• After verification, we will arrange a free replacement or full refund (excluding delivery charges, if applicable).
• Returns are not accepted after the kit has been used or partially assembled.

4. Refund Timelines

Once your refund request is approved:

• UPI / Indian Bank Accounts: Within 7–10 business days.
• PayPal Transactions (International): Within 5–7 business days after processing through PayPal’s refund system.
• Refunds will always be made to the original payment method used at the time of purchase.

5. Order Cancellation

• Orders for physical kits can be cancelled before dispatch by emailing support@welittlefarmers.com or messaging via our website contact form.
• Once dispatched, the order cannot be cancelled, but you may request a return if eligible (see Section 3).

6. Non-Refundable Situations

Refunds will not be granted for:

• Completed or accessed digital courses.
• Gift cards or promotional credits.
• Orders where incorrect shipping details were provided by the customer.
• Course access suspended due to policy violations or misuse.

7. Technical Issues or Duplicate Payments

If you were charged twice or faced a failed transaction, please share the payment reference (Transaction ID or UTR) at contact@welittlefarmers.com. We will verify and issue a full refund or adjustment within 5 business days.

8. Dispute Resolution

For any disputes:

• Indian users are covered under the Consumer Protection (E-Commerce) Rules, 2020.
• International users paying via PayPal may also raise a claim under PayPal Buyer Protection if applicable.
  We strive to resolve all refund or return requests amicably and within 10 business days of receiving the complaint.

9. Contact Us

If you have any questions about this Refund Policy, reach us at:
📧 contact@welittlefarmers.com